CONTACT US

We’re Here for You and Your Furry Friends

At novawardrobee.com, we believe that pets are family. Whether you have a question about the sizing of our Waterproof Furry Jackets, need guidance on using the Jumping Activation Ball, or want to track your latest order of pet essentials, our team in Erie, Pennsylvania is ready to assist you.

📬 How to Reach Us

  • Customer Support Email: admin@novawardrobee.com

  • Pet Care Hotline: 814-790-8212 

  • Our Headquarters: 4633 Autumnwood Trail, Erie, PA 16506, USA

💡 Quick Support Tips

  • Sizing Help: Not sure which jacket fits your pup? Send us your dog's breed and chest measurements via email, and we’ll find the perfect fit!

  • Order Tracking: Please include your Order Number (e.g., #NVW1001) in your email subject line for a priority update.

  • Returns & Exchanges: To ensure hygiene for all our furry customers, we have specific guidelines for returns. Please reach out to our team before sending any items back.